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  • Your Competitor Just Launched a Loyalty Program — Now What?

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    August 4, 2025

    Your Competitor Just Launched a Loyalty Program — Now What?

    When your competitor launches a loyalty program, they’re not just…

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  • Your Loyalty Tech Stack – Choose Wisely

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    July 23, 2025

    Your Loyalty Tech Stack – Choose Wisely

    In today’s fragmented customer landscape, building loyalty isn’t about collecting…

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Latest Posts

  • Guardrails and Metrics: Knowing When to Intervene
  • The Messaging Overlay: Don’t Leave a Vacuum
  • Get Your Loyalty Program Back on Track
  • Prospect Theory in Practice: How to Neutralize Loss Aversion
  • Design (or redesign) to the Customer Journey

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Any customer. Any technology. Loyalty delivered.

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